Situation Vacant
Customer Account Manger
As of February the 1st 2020, Box15 moved into larger premises, with increased warehousing and a brand new larger showroom (opening March 2020), meaning we’re looking for enthusiastic sales people to join our small team and assist with driving the business forward.
Competitive Salary, with OTE potential.
Job Type: Permanent / Full Time
Location: OX15 6EP, just on the Oxfordshire/Warwickshire border
Industry: Furniture
Founded back in 2014, Box15 have an established customer base and are looking for somebody to come in at an account management level, who is comfortable nurturing existing business, in conjunction with generating their own sales with new customers.
Candidates would need to be customer focused with previous sales experience, with a proven track record of achieving and driving their own sales. Experience of office furniture and furniture accessories is an advantage but not essential.
Key accountabilities
- Establishing solid and effective working relationships with key accounts
- Prospecting for new business and generating leads across the business
- Occasional hosting of visitors to our showroom, pre-arranged or ad-hoc
- Developing and quoting key accounts both technically and commercially
- Identifying and prioritising new business opportunities with new accounts, qualifying and following up on these opportunities
- Establish and communicating new features which will increase sales/opportunities
- Implementing the necessary activities in order to maintain and develop existing customers
- Providing professional and personable customer care from start to finish
- Meeting and exceeding sales targets
- Converting leads into business
- Preparing and working to budgets
- Working with the marketing and product teams to ensure all sales opportunities are maximised
- Managing an effective sales process from applying specifications to proposal submission
- Negotiation and closing
Key skills required
- Experience in sales; B2B and B2C
- Lead generation
- Demonstrative experience of sales delivery
- Account management experience
- Proven track record in successful sales
- Solid negotiation skills
- Client account management experience, growing these accounts
- Business development, looking for and reacting to new prospects
- Solutions focused customer service
- Confident communicator, able to work on multiple projects at the same time and always able to deliver
- Adaptable in a changing environment, willing to go the extra mile
- Excellent interpersonal skills
- Strong IT skills, Microsoft Office
- Meticulous attention to detail and high levels of accuracy
- Professional and proactive approach
The Package
- Competitive Salary, with OTE
- 24 days paid holiday
- Company pension
- Commission structure
- Training, Development and Progression
- Working with a dynamic business operating for 5 years in the furniture sector but within a group of companies, established for 20+ years.
CV’s to jason@box15.co.uk